The issue

CHFA’s procedure was basically most papers-rigorous. Just one file selections away from three hundred profiles getting one friends financing to more seven,000 pages to possess a commercial loan. Team still create records in the lifetime of the borrowed funds. This type of documents need to fulfill certain standards and undergo tricky providers and you will loan acceptance processes. On the other hand, CHFA needs to satisfy conformity both for government and you will financial regulating regulators. These types of require some preservation symptoms in order to stretch for more than sixty age.

The answer

To solve these issues, CHFA chose Hyland’s company blogs properties system, OnBase. CHFA started on first implementation inside human resources (HR). The brand new execution to have Time, a smaller service, turned out to be an easy profit that easily turned-out the benefits away from digital stuff government.

Brand new institution following shifted to help you House Management, Household Loans, Solitary Loved ones Credit, Multi-members of the family Financing, Low income Homes, Taxation Borrowing Allocation and you may Organization Funds. We are deleting reasonable-really worth employment out of staff having OnBase over the department. In that way, they can work at choices as their each day workflow, perhaps not files, claims Brian Mueller, ECM Program Director.

Electronic files save yourself $one million yearly

CHFA enjoys provided the platform with its inside the-family create software. Read more